All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
99.97 % uptime
Today
iOS App Operational
Web App (app.frame.io) ? Operational
Transfer App Operational
90 days ago
99.96 % uptime
Today
Web App Version 4 Beta (next.frame.io) ? Operational
90 days ago
99.98 % uptime
Today
API Services Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Email Notifications Operational
Custom Actions Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
Media Processing ? Operational
90 days ago
99.92 % uptime
Today
New User Signup Operational
90 days ago
100.0 % uptime
Today
Blog (blog.frame.io) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Final Cut Pro X Operational
Adobe Extensions Operational
Support Pages Operational
Website (www.frame.io) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024
Increased API Latency
Resolved - This incident has been resolved.
Sep 17, 12:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 11:55 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 11:44 EDT
Update - We are seeing an increase in API and application latency in our v3 web application.
Sep 17, 11:41 EDT
Investigating - We are currently investigating this issue.
Sep 17, 11:39 EDT
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Account Settings Page - Sporadic reports of loading issues from retail users
Resolved - The issues are now resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
Sep 10, 15:55 EDT
Update - We are continuing to investigate this issue.
Sep 10, 15:50 EDT
Update - We are continuing to investigate this issue.
Sep 10, 15:45 EDT
Investigating - We are currently investigating an issue with users using Frame.io, this is impacting Retail users only This includes the account settings page. Our team is working to identify the root cause and implement a fix.
Sep 10, 15:35 EDT
Authentication issues reported in the Asia Pacific region related to their network providers reported
Resolved - We are receiving reports that network connectivity issues that were affecting some APAC region customers have been resolved.
Sep 10, 00:29 EDT
Update - We are continuing to monitor for any further issues.
Sep 9, 23:55 EDT
Update - We have received reports of users in the Asia Pacific region who are experiencing slow loading times we believe the issue may be in an upstream network provider. We are continuing to monitor the situation.
Sep 9, 23:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 23:35 EDT
Investigating - Users are currently experiencing delays while using Frame.io. This includes logging into Frame.io. Our team is working to identify the root cause and implement a fix.
Sep 9, 22:26 EDT
Sep 9, 2024
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

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