All Systems Operational
Applications Operational
90 days ago
99.94 % uptime
Today
iOS App Operational
Web App (app.frame.io) ? Operational
Transfer App Operational
90 days ago
99.94 % uptime
Today
Web App Version 4 (next.frame.io) ? Operational
90 days ago
99.95 % uptime
Today
API Services Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.91 % uptime
Today
Email Notifications Operational
Custom Actions Operational
90 days ago
99.96 % uptime
Today
Webhooks Operational
Media Processing ? Operational
90 days ago
99.89 % uptime
Today
New User Signup Operational
90 days ago
100.0 % uptime
Today
Blog (blog.frame.io) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Final Cut Pro X Operational
Adobe Extensions Operational
Support Pages Operational
Website (www.frame.io) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 27, 2024

No incidents reported today.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Resolved - This incident has been resolved, and we are seeing complete restoration across our application functional areas.
Oct 17, 12:10 EDT
Update - App and API functionality has been restored. We are continuing to monitor as usage across our applications resume.
Oct 17, 11:53 EDT
Monitoring - App and API functionality has been restored. While we continue to monitor we are treating our services as "Degraded Performance" as we evaluate.
Oct 17, 11:35 EDT
Update - While we have identified the root cause, we are still continuing our efforts to restore services as soon as possible.
Oct 17, 11:13 EDT
Identified - We have identified the root cause, and are working to restore services as soon as possible.
Oct 17, 10:55 EDT
Update - We have identified the root cause, and are working to restore services as soon as possible.
Oct 17, 10:55 EDT
Update - We are currently experiencing outages with our application. Our team is working to identify the root cause and implement a fix.
Oct 17, 10:52 EDT
Update - We are currently experiencing outages with our application. Our team is working to identify the root cause and implement a fix.
Oct 17, 10:52 EDT
Update - We are currently experiencing outages with our application. Our team is working to identify the root cause and implement a fix.
Oct 17, 10:48 EDT
Investigating - Users are currently experiencing issues logging in, and delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.
Our team is working to identify the root cause and implement a fix.

Oct 17, 10:48 EDT
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.