Real-time updates and Custom Actions outage

Incident Report for Frame.io

Resolved

This incident has been resolved.
Posted Nov 10, 2020 - 20:02 EST

Update

We are continuing to investigate this issue.
Posted Nov 10, 2020 - 19:23 EST

Investigating

We are currently investigating an issue where there is a lack of custom actions and real-time updates from going though.
Posted Nov 10, 2020 - 19:20 EST
This incident affected: app.frame.io (LEGACY).