Intermittent connectivity issues with Transfer App

Incident Report for Frame.io

Resolved

This incident has been resolved. Please update your Transfer app version to 1.1.7. If you are experiencing any further trouble, you can reach out to our support team directly at support@frame.io.

Posted Oct 13, 2021 - 16:39 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 13, 2021 - 15:55 EDT

Investigating

We’re currently experiencing intermittent connectivity issues with our Transfer app.
Our Engineering team is working to identify the root cause and implement a fix.

Posted Oct 13, 2021 - 15:19 EDT