Delays in uploads using developer API

Incident Report for Frame.io

Resolved

All monitors are indicating the service is back to normal. The incident has been resolved.
Posted Sep 17, 2026 - 11:24 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Sep 17, 2026 - 11:17 EDT

Identified

The issue has been identified, we've taken steps to remediate the issue. We expect service performance to come back to normal shortly.
Posted Sep 17, 2026 - 11:09 EDT

Update

We are continuing to investigate. We have a likely theory on the root cause and are currently validating it.
Posted Sep 17, 2026 - 10:56 EDT

Investigating

We are currently investigating an issue that's causing delays in uploads using the developer API.
Posted Sep 17, 2026 - 10:15 EDT
This incident affected: Developer Platform.
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