Reviewers are unable to leave comments on assets

Incident Report for Frame.io

Resolved

This incident has been resolved. Please refresh your browser.

Posted Aug 17, 2020 - 14:27 EDT

Monitoring

A fix has been implemented and we are monitoring results! Thanks for your patience.

Posted Aug 17, 2020 - 14:23 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 17, 2020 - 13:45 EDT

Investigating

We're currently experiencing an issue with Reviewers leaving comments on assets. Our engineering team is working to identify the cause and implement a fix. Reviewers are specifically impacted.

Posted Aug 17, 2020 - 13:26 EDT

This incident affected: Applications (Web App (app.frame.io)).