Application outage

Incident Report for Frame.io

Resolved

This incident has been resolved.
Posted Dec 14, 2023 - 17:44 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2023 - 17:29 EST

Update

We are continuing to investigate this issue.
Posted Dec 14, 2023 - 16:56 EST

Investigating

We are currently experiencing outages with our application. Our team is working to identify the root cause and implement a fix.
Posted Dec 14, 2023 - 16:54 EST
This incident affected: app.frame.io (LEGACY), Developer Platform, and Media Processing.