Intermittent delays with uploads and transcodes

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Oct 06, 2021 - 06:54 EDT

Investigating

We are presently investigating intermittent delays for some users in asset transcodes. For affected users, assets are uploading but you may experience a delay in initial playback until transcodes are complete.

Posted Oct 06, 2021 - 06:02 EDT

This incident affected: Applications (Web App (app.frame.io)).