Web application performance issues

Incident Report for Frame.io

Resolved

This incident has been resolved. Performance is back to normal for the web application and iOS app.

Posted Oct 27, 2026 - 13:15 EDT

Monitoring

We’ve identified the cause of the performance issues and are monitoring as things return to normal.

Posted Oct 27, 2026 - 13:01 EDT

Update

We are continuing to investigate this issue.

Posted Oct 27, 2026 - 12:47 EDT

Update

We are continuing to investigate this issue.

Posted Oct 27, 2026 - 12:32 EDT

Investigating

We are currently experiencing performance issues with our web application and iOS app. Our team is working to identify the root cause and implement a fix. All users may be affected.

Posted Oct 27, 2026 - 12:10 EDT

This incident affected: next.frame.io (V4) and iOS.