Degraded software performance

Incident Report for Frame.io

Resolved

This incident has been resolved.
Posted Feb 22, 2024 - 02:42 EST

Monitoring

A fix has been implemented and we are monitoring results.
Posted Feb 22, 2024 - 02:23 EST

Update

We are continuing to investigate this issue.
Posted Feb 22, 2024 - 02:06 EST

Investigating

Users are currently experiencing delays while using Frame.io. Our team is working to identify the root cause and implement a fix.
Posted Feb 22, 2024 - 02:06 EST
This incident affected: app.frame.io (LEGACY).