Sporadic delays in e-mail notifications

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Mar 30, 2022 - 20:11 EDT

Monitoring

The fix has been deployed to production and we are currently working through the backlog and monitoring

Posted Mar 30, 2022 - 17:06 EDT

Identified

We have identified the source of the notification issues and are working on deploying a fix

Posted Mar 30, 2022 - 14:44 EDT

Investigating

We are currently investigating an issue with sporadic delays in e-mail notifications, we will keep you updated once we have an ETA

Posted Mar 30, 2022 - 13:31 EDT

This incident affected: API Services (Email Notifications).