Investigating issue with new uploads

Incident Report for Frame.io

Resolved

This incident has been resolved, uploads are continuing to process as expected.
Posted Jun 18, 2026 - 16:03 EDT

Update

New uploads are processing as expected. We are continuing to monitor our systems.
Posted Jun 18, 2026 - 15:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2026 - 15:28 EDT

Update

We are continuing to investigate this issue.
Posted Jun 18, 2026 - 15:22 EDT

Investigating

We are currently investigating an issue affecting uploads.
Posted Jun 18, 2026 - 15:19 EDT
This incident affected: next.frame.io (V4) and app.frame.io (LEGACY).