Intermittent delays for some users

Incident Report for Frame.io

Resolved

System has returned to normal and we will continue to monitor throughout the day

Posted Mar 24, 2022 - 12:31 EDT

Update

We are continuing to investigate this issue.

Posted Mar 24, 2022 - 11:27 EDT

Update

We are continuing to investigate this issue.

Posted Mar 24, 2022 - 11:22 EDT

Update

We are continuing to investigate this issue.

Posted Mar 24, 2022 - 11:12 EDT

Update

We are continuing to investigate the source of the issue and will provide a timeline to resolution

Posted Mar 24, 2022 - 11:11 EDT

Investigating

We’re currently experiencing delays while loading Frame.io. This includes loading projects and uploading files. Our team is working to identify the root cause

Posted Mar 24, 2022 - 09:57 EDT

This incident affected: app.frame.io (LEGACY).