Frame outrage during infrastructure upgrade

Incident Report for Frame.io

Resolved

Frame Engineering team operated a production rollout for our new progressive delivery platform started at 7pm ET. During the operation, we experienced 5 mins downtime between 7:16pm and 7:21pm ET. We were able to quickly resolve the issue and bring frame back to normal operation by 7:21pm ET.
Posted Feb 05, 2025 - 19:16 EST