Degraded software performance

Incident Report for Frame.io

Resolved

This incident has been resolved.

Posted Mar 23, 2022 - 21:01 EDT

Monitoring

Performance has returned and we are continuing to monitor.

Posted Mar 23, 2022 - 14:35 EDT

Investigating

We’re currently experiencing delays while loading Frame.io. This includes loading projects and uploading files. Our team is working to identify the root cause and implement a fix.

Posted Mar 23, 2022 - 11:46 EDT

This incident affected: Applications (iOS App, Web App (app.frame.io), Transfer App), Integrations (Final Cut Pro X, Adobe Extensions), and API Services (Media Processing).