Degraded software performance

Incident Report for Frame.io

Resolved

This incident has been resolved.
Posted Feb 08, 2024 - 11:40 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2024 - 11:04 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 08, 2024 - 11:03 EST

Investigating

Users are currently experiencing delays while using Frame.io. Our team is working to identify the root cause and implement a fix.
Posted Feb 08, 2024 - 10:57 EST
This incident affected: app.frame.io (LEGACY).