Degraded software performance
Incident Report for
This incident has been resolved.
Posted Apr 07, 2022 - 08:30 EDT
A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2022 - 08:18 EDT
We are currently experiencing delays while using This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.
Our team is working to identify the root cause and implement a fix.
Posted Apr 07, 2022 - 07:14 EDT
This incident affected: Integrations (Final Cut Pro X, Adobe Extensions), Applications (Web App (, Transfer App), and API Services (Media Processing).